Gas 2019 - Putting the consumer at the heart of heat decarbonisation

Jaguar Experience, Birmingham

12th Nov 2019


  • Eventbrite - Gas 2019: Putting the consumer at the heart of heat decarbonisation

    With a Climate Emergency declared and binding commitment by Government to achieve Zero net carbon emissions by 2050, decarbonisation of both our gas and electricity networks is crucial.

    Today, about 15% of UK CO2 emissions come from how people use heat and hot water at home. These emissions must be effectively eliminated by 2050 to meet carbon targets. The biggest challenge in decarbonising heat is that many of the solutions proposed will require changes at a domestic level. Decarbonisation will have to be delivered in the least disruptive way possible and maintain the extremely high reliability that customers are used to.

    At this year’s event we hear from consumer bodies, energy suppliers, manufacturers and the gas distribution networks on how they will put consumers at the heart of heat decarbonisation including:

    • Future energy markets and the implications for consumers

    • How will the energy sector work with consumers

    • Customer challenges and opportunities

    As usual the event will showcase a topical supply chain exhibition and provides an ideal forum for networking and continued learning.

    The event will conclude with an optional Manufacturing tour of Jaguar. What does it take to bring to life some of the most technologically advanced cars in the world? See 'Behind the Roar' at Jaguar Castle Bromwich and discover how the manufacturing operations have developed from building Spitfire aeroplanes in the 1940s, to iconic Jaguar vehicles. 

    Online bookings for this event have now closed. Please contact if you would like to attend 


  • To register for this event please use the form below.




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    • 9.00am

      Registration and refreshments

    • 9.30am

      Chair: Mike Foster, Chief Executive, EUA

    • How can the energy sector work with the consumer over the next 5 years

      James Kerr, Senior Policy Advisor, Citizens Advice

    • Future energy market an implications for consumers

      Neal Coady, Director of Technology, Home Energy Management, Centrica

    • Uncomfortable Home Truths

      Joanne Furtado, Research and Policy Manager - Sustainability, Policy Connect

    • Developing a decarbonised grid

      Richard Leyland, Deputy Director - Heat Programme, Department for Business, Energy and Industrial Strategy (BEIS)

    • 11.00am

      Refreshment break

    • 11.20am

      Chair: Elaine Lancaster, Chief Technical Officer, Group Atlantic UK Division

    • Challenges for the heating industry

      Carl Arntzen, Chief Executive Officer, Bosch Thermotechnology Ltd

    • How Heat as a Service puts consumers at the heart of heat decarbonisation

      Dr Matthew Lipson, Business Leader for Consumer Insights, Energy Systems Catapult

    • 12.00pm

      Networking lunch

    • 1.00pm

      Session 3:Gas networks response to the consumer challenge

      Chair: Graham Bennett, Vice President, DNV GL

    • SGN

      Joss Clarke, Head of External Affairs, SGN

    • Northern Gas Networks

      David Gill, Director of Stakeholder Relations

    • Wales & West Utilities

      Chris Clarke, Energy Strategy Director

    • Cadent

      Lorna Millington, Innovation Portfolio Manager

    • National Grid Gas Transmission

      Helen Campbell, Head of Strategy and Regulation

    • 2.30pm

      Manufacturing tour of the Jaguar plant

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Event manager

Name Natalie Burrows

Tel 01926 513741


Event Speakers

  • Neal Coady

    Centrica Director of Technology, Home Energy Management

  • Dr Matthew Lipson

    Energy Systems Catapult Business Leader for Consumer Insight

Contact us for speaker opportunities



Event Sponsors

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